Absolutely! At Tings Bakery, crafting your unique vision is our specialty. We welcome you to send us any reference images or detailed descriptions for the custom cake you wish to order. We aim to create a beautiful final product that captures the look and feel of your inspiration. Simply send us your photos, and our team will assess the complexity and let you know how closely we can match the design elements, colours, and overall aesthetic.

Please note that since every customised cake we make is meticulously handcrafted by our bakers, slight artistic variations are natural. However, we always work to capture your original vision as accurately as possible.

Sometimes, certain complex design elements (like specific structures, detailed figurines, or fresh fruit placement) may need to be slightly adjusted based on the chosen cake size, ingredients, or the structural stability required for delivery. We will always communicate these necessary design changes with you before confirming your order to ensure you are happy with the final plan. Our goal is to deliver a gorgeous and structurally sound cake.

Yes, for multi-tiered cakes, you can choose a different flavour for each tier.

When you’re consulting with us, please clearly specify your flavour choices for each corresponding tier. For example, you might choose our rich Chocolate for the base tier and a lighter, brighter Lemon Curd for the top tier. This ensures maximum enjoyment and variety at your celebration. We will then ensure the structural integrity of the cake, regardless of the different flavour and filling combinations you choose.

We offer a delightful range of flavour options to make sure your customised cake tastes as good as it looks.

These are our reliable and popular standard flavours, perfect for any celebration:

• Signature Chocolate
• Velvety Red
• Classic Vanilla
• Rich Chocolate Banana
• Chocolate Oreo Cookies & Cream

For those seeking unique and premium tastes, we also offer a variety of speciality flavours, which may be subject to a slight price adjustment:

• Sweet & Sour Lemon Curd (Bright and zesty)
• Nescafé Coffee (Rich and aromatic)
• Fresh Strawberries & Cream (Fresh and classic)
• Traditional Ondeh Ondeh (Authentic local flavour)
• Sweet Mango Delight (Sweet and tropical)
• Royal Premium Durian (For the true connoisseur)

You can discuss these options to find the perfect pairing for your design.

To secure your date and allow our bakers sufficient time to create your detailed custom cake, we require a minimum lead time:

For Standard Lead Time

We highly recommend placing your order 1 week in advance of your desired delivery or collection date. This ensures we have the availability to source specific ingredients, create intricate handmade decorations, and block out the necessary baking time.

For Urgent Orders

We understand that sometimes plans change quickly! For urgent orders, we may be able to accommodate you with an earliest delivery or self-collection within 1–2 days, subject to our current schedule and the complexity of the design you require. We encourage you to contact us immediately via phone or email for urgent requests so we can check our availability and help you get your beautiful cake on time.

Yes, Tings Bakery offers custom cake delivery service islandwide across Singapore to bring your cake directly to your event location.

Our standard delivery ($18) covers most areas. However, please note that delivery to remote or restricted access zones, specifically Tuas, Sentosa, Jurong Island, and Changi Airport, will incur an additional S$10 delivery fee.

To keep our custom cake delivery service efficient and affordable, we deliver our cakes in dedicated batches. Therefore, we cannot accommodate requests for a specific minute or hour of delivery. When placing your order, you can choose one of the following two time slots:

1. 12 PM to 3 PM
2. 3 PM to 6 PM

We recommend selecting the earlier time slot (12 PM to 3 PM) for events starting in the early afternoon, giving you a buffer for setup and chilling the cake.

If you prefer to collect your customised cake personally, you are welcome to pick it up from our bakery shop location in Singapore.

Collection Location: 1 Coleman Street, The Adelphi, #B1-20, Singapore 179803

Operating Hours & Collection Times: Our shop is open daily from 12:30 PM to 8:30 PM. Self-collection is available starting from 12:30 PM onwards and must be completed by our closing time. Please arrive promptly within these hours.

When collecting your cake, please ensure your vehicle is air-conditioned, and you have a flat surface (like the floor of the front passenger seat) to place the cake box securely for the journey home.

Due to Singapore’s high humidity and warm temperatures, it is essential to handle and store your custom cake correctly to maintain its freshness, flavour, and structural integrity.

Generally, you should never leave a cake with perishable fillings (like fresh cream or fresh fruit) out for more than 1 to 2 hours at ambient Singapore room temperature, as this is the danger zone for food safety.

• Pinata & Cream Cakes (including those with/without fondant deco)

These cakes contain dairy-based components (like fresh cream, buttercream, or chocolate ganache) and must be kept refrigerated immediately upon receiving them. They should only be brought out about 30 minutes to 1 hour before serving to slightly soften the texture.

• Fondant Cakes

Cakes covered entirely in fondant are more heat-tolerant but are still best kept in a cool, air-conditioned room (ideally below 22°C) to prevent the fondant decorations from melting, softening, or sweating. Do not place fondant-covered cakes in the regular refrigerator, as the moisture can cause the colours to run or the fondant to become sticky.

The starting price for an affordable customised cake from Tings Bakery is S$120. However, the final price is determined by the complexity of your chosen design and the size of the cake required.

Key factors that will affect the final price include:

• Size and Tiers: Larger cakes or those with multiple tiers (e.g., a two or three-tier cake) require significantly more ingredients and baking time.
• Design Complexity: The level of detailing required has the biggest impact. More complex elements incur higher costs:
  • 3D Sculpted Figurines: Hand-sculpted, custom 3D edible figurines require many hours of specialist artistic work.
  • Intricate Sugar Flowers/Decorations: Detailed sugar work, lace piping, or complex airbrushing.
  • Special Materials: Using edible gold/silver leaf, intricate hand-painted designs, or large, specific edible prints.
• Specialty Flavours: Choosing premium fillings like Durian or adding special dietary options may also affect the base cost.

To get an accurate price quote for your unique custom cake, we recommend sending your full design details to our team for a personalised consultation.

Choosing the appropriate size is crucial to ensure all your guests are served. At Tings Bakery, our serving guidelines are based on standard ‘party slices’ (which are generally about one inch wide):

• Small Gatherings (6 to 8 servings): For intimate celebrations or small family gatherings, a 6-inch single-tier cake is generally the perfect size.
• Standard Parties (8 to 15 servings): An 8-inch single-tier cake is the ideal choice for most standard birthday parties or small to medium office celebrations.
• Larger Events (16 to 25 servings): If your cake is the main dessert at a larger party, you should opt for a 10-inch single-tier cake to ensure everyone gets a slice.
• Multi-Tier Events (26 to 40 servings): For bigger celebrations like weddings or large engagement parties, a two-tier cake (such as a 6-inch combined with an 8-inch base) is recommended to provide sufficient servings and visual impact.

Helpful Tip: If you intend to cut the cake into larger ‘dessert slices’ (closer to 1.5 to 2 inches wide), we strongly recommend selecting a cake size that covers the higher end of these serving ranges or moving up to the next size to prevent running out of cake!

No, we are not Halal-certified. While we are working diligently towards obtaining the official Halal certification, we want to assure our valued customers of our current strict practices when you order a customised cake from Tings Bakery:

• Halal Adherence (No Certification Yet): We proudly inform you that our entire production process strictly adheres to comprehensive Halal guidelines. We commit to not using any pork, lard, or alcohol in the production of any of our cakes. Furthermore, all ingredients we source and use are 100% Halal-certified.
• Peace of Mind: We understand the importance of Halal certification for many customers in Singapore, and we hope our complete commitment to using only Halal ingredients and following these strict guidelines provides you with absolute peace of mind while we finalise the official certification process.
• Dietary Options: Currently, our standard offerings do not include dedicated eggless, vegan, or nut-free cakes due to the complexity of maintaining a completely separate production environment to prevent cross-contamination. Please contact us directly to discuss if any alternative options are feasible for severe allergies.